Our aim is to help the client reach the point of not needing us. Sometimes it is a quick process as the needs were met quickly and successfully; sometimes it takes a long time as the needs are not easily dealt with. We know we have succeeded when someone comes in and tells us they are here to “give back.” At one point in their lives they were helped by OLA Outreach and now they are anxious to help others and show their thanks by way of a donation to the Outreach Program.